Serving the people of Hawaii since 1993, AirMasters has become Hawaii's Air-Conditioning Contractor. A Kama'aina owned and operated company, Air Masters is led by Sherman Louie, its President and responsible managing employee. Sherman brings his technical and management skills to Air Masters, along with many years of field and hands-on experience. |
Our Credentials:
*Licensed Air Conditioning Contractor
*Member of the Better Business Bureau
*2013 Infinity Dealer Award from Fujitsu
*Factory-Authorized Service Center for Fujitsu and Mitsubishi
*1997 & 1998 Fujitsu Dealer of the Year
*Over 1000 satisfied customers
Air Masters, Inc. Mission Statement
Our mission to our customers is to treat them with the highest level of excellent service that surpasses any of their expectations.
We WILL achieve our goal by: COMMUNICATION- Opening the lines of communications, and thoroughly understanding our customer's wants, needs, and complaints. EDUCATION- Educating our customers on how our products work, what the products are capable of, how we install them, and what the final product will do and look like. QUALITY- We, at Air Masters, shall ONLY install and use the highest quality and most reliable equipment and parts in ALL of our jobs. SERVICE- To provide our customers with prompt, courteous and qualified service to get the job done right the first time. Having parts readily available to minimize "down-times" and inconvenience. HONESTY & FAIRNESS- Providing a knowledgeable and qualified staff, diagnosing and repairing the problem properly, honest no-pressure sales, competitive pricing, and taking care of what needs to be done. |